Deliveries in Metropolitan France

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 48 working hours within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering. The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 48 operating hours 8 € Offered from 55 €
DHL Express Price defined by the weight of your order and your geographical area.

 

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

Deliveries in European Union and Switzerland

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 3 to 7 working days within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering.

The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 3 to 7 days 10 € Offered from 100 €
DHL Express Price defined by the weight of your order and your geographical area.

 

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

Worldwide deliveries (except Turkey and Ukraine)

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 3 to 10 working days within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering.

The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 3 to 10 days 12 € Offered from 200 €
DHL Express Price defined by the weight of your order and your geographical area. Offered from 1 000 €

 

Outside European Union, border or importation taxes can be add to the initial prices of our products and remain at your expense. Take the time to get informed about their costs at your local customs office.

Unfortunately, considering the new customs standards in Russia, we can not deliver our products there by DHL.

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

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Très chers amis,

Mon équipe reste à votre écoute pour prolonger à distance vos protocoles de soins.

Ma boutique www.joelle-ciocco.com vous accueille comme à son habitude 24/7 et mes Épidermologues sont joignables par e-mail du lundi au vendredi de 9h30 à 18h30.

Pour contacter
Ludivine : [email protected]
Christiane : [email protected]
Hélène : [email protected]

Dans l’attente de toutes et tous vous retrouver pour partager les rires et l’amour de chaque jour.

Chaleureusement,

Joëlle Ciocco

My dear friends,

My team is happy to extend your care protocols remotely and answer any questions you may have.

My Eshop remains open as usual 24/7 and my Epidermologists stay at your disposal by email from Monday to Friday from 9.30 am to 6:30 pm.

To contact
Ludivine: [email protected]
Christiane: [email protected]
Hélène: [email protected]

We look forward to seeing you and sharing the laughter and love of each day.

Warmly,

Joëlle Ciocco