L’ESHOP JOËLLE CIOCCO PARIS RESTE OUVERT ET LES LIVRAISONS SONT MAINTENUES
Toute l'équipe Joëlle Ciocco Paris est mobilisée pour la préparation de vos commandes. Néanmoins, des retards peuvent s'appliquer à la réception de vos colis.
OUR ESHOP STAYS OPEN AND OUR COSMETICS ARE STILL AVAILABLE TO ORDER
All of the Joëlle Ciocco Paris team is still working with your orders. However, delays may apply for the reception of your package.

Deliveries in Metropolitan France

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 48 working hours within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering. The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 48 operating hours 8 € Offered from 55 €
DHL Express Price defined by the weight of your order and your geographical area.

 

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

Deliveries in European Union and Switzerland

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 3 to 7 working days within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering.

The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 3 to 7 days 10 € Offered from 100 €
DHL Express Price defined by the weight of your order and your geographical area.

 

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

Worldwide deliveries (except Turkey and Ukraine)

We promise to ship your order within 24 hours to 4 working days, depending on your choice of deliveries method.

Your delivery will be made within an average of 3 to 10 working days within a maximum of 45 days from the day following the transmission of your order.

During peak times, our logistics workshop is facing a large flow of orders … a delay of 1 to 2 days can occur, we thank you in advance for your indulgence.

Our deliveries are made with Colissimo or DHL Express to the delivery address you mentioned when ordering.

The costs and delays of the delivery methods can vary according to the Shipper:

Delivery Method Delivery time (after dispatch) Rate Shipping costs
Colissimo 3 to 10 days 12 € Offered from 200 €
DHL Express Price defined by the weight of your order and your geographical area. Offered from 1 000 €

 

Outside European Union, border or importation taxes can be add to the initial prices of our products and remain at your expense. Take the time to get informed about their costs at your local customs office.

Unfortunately, considering the new customs standards in Russia, we can not deliver our products there by DHL.

Caution: delivery times are the only responsibility of the Shippers and our liability can not be incurred in case of non-compliance with delivery times.

Caution: any erroneous or missing mention in your delivery address and identity disclaims  our responsibility for your delivery.

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Mes ami.es,

Le lundi 11 mai 2020, les portes de mon Centre de Soins rouvriront.
Vous le savez, ma philosophie de peau est intimement liée à son hygiène.
Par conséquent mon établissement a toujours été soumis à des normes strictes :
port de masques pendant les soins du visage, nettoyage des cabines systématique entre chaque
client et stérilisation du matériel, protection à usage unique des sièges, lavage des mains avant,
pendant et après chaque soin…
Aujourd’hui, nous redoublerons d’efforts pour votre sécurité et la nôtre.

Soins du visage :

Votre accueil se fera directement en pièce afin de réduire au strict minimum les déplacements à
l’intérieur du centre.

Cosmétiques :

Comme à son habitude vous pourrez vous procurer nos cosmétiques à la réception. Au besoin, le
conseil se fera dans les pièces des épidermologues.
Aussi, les commandes peu
Des gels hydroalcooliques seront mis à votre dispositions et les poignées, sonnettes et tout autre
élément du quotidien seront systématiquement désinfectés après votre passage.
Enfin j’ai décidé d’aménager les horaires d’ouverture qui se feront du lundi au vendredi de 10h à
18h.
Pour celles et ceux qui ne pourraient pas se déplacer, mon e-shop reste ouvert 24 heures sur 24,
7 jours du 7 : www.joelle-ciocco.com
Dans l’attente de vous retrouver.

Joëlle Ciocco

My dear friends,

On May 11th, 2020, my Care Center will reopen.
As you know, my skin philosophy is closely linked to its hygiene.
Therefore, my institution has always been subject to strict standards:
wearing masks during facial treatments, systematic cabin cleaning and sterilization of
equipment between each client, disposable seat protection, hand washing before, during
and after each treatment, etc.
Today, we will strengthen our efforts for your safety and ours.

Facial treatments:

You will be greeted directly in the skin treatment room in order to minimize walks within
the center.

Cosmetics:

As usual, our cosmetics will be available for purchase at the reception desk.
If necessary, your epidermiologist will advise you in her treatment room.
Hydro-alcoholic gels will be at your disposal and the handles, bells and every other
element you might have touched will be systematically disinfected after your visit.
Finally, I decided to reorganize the opening hours which will be Monday to Friday from
10am to 18pm.
For those who could not come, my e-shop remains open 24 hours a day, 7 days a week:
www.joelle-ciocco.com
I look forward to see you again.

Joëlle Ciocco